Dear @@@@@ Club
I am writing
with regard to the club site at xxxxxxxx.
My husband
and I use this site every year – for seven years in fact. We always enjoy our
stay there, sometimes stopping over, sometimes using it as a base for touring,
sometimes just for the pleasure of being there.
The
facilities are not state of the art, but they are spotlessly clean and
perfectly adequate. The wardens on site are always dedicated and helpful,
companionable and informative too.
I have
really looked forward to this year’s visit. I even saved up my washing for my
few days of chilling out at xxxxxxx. Except, I’m not exactly chilled out,
because the laundry facilities are out of order, and have been, so I’m told,
for some weeks now.
Overnight,
there was a spate of illness in our campervan resulting in an urgent need for
the bedding to be laundered. Alas, the facilities advertised in the site
directory are not available necessitating the need to visit the dry cleaning
establishment in town. An expensive visit, during which the proprietor told me
that she has enjoyed many visits from folks ‘at the campsite’.
The tent
campers, without drying facilities have a particular problem, one young lady
hanging rain soaked clothing in the ladies’ changing area.
After
cleaning up this morning, I showered …….no hairdryer! Not so bad for me as I have
a spare travel one, but again the tent campers are at a disadvantage.
On investigation,
it seems that there are many issues at
this site beyond the control of the wardens and about which the club has
done very little, if anything. The situation is losing custom and portraying
the club in a negative manner to non members. Perhaps the club no longer cares
about the little, tucked away, quaint place as xxxxxxx?
I care. Very
much so. Please pay attention and resolve these issues immediately as it is a
disgraceful state of affairs indeed.
As I cannot seem to contact you about the issues outlined above, I'm posting you on the world wide web instead.
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