Monday, 20 August 2012

just a little cross......

.....but not yet angry enough to be rude to anyone.
Dear @@@@@ Club

I am writing with regard to the club site at xxxxxxxx.

My husband and I use this site every year – for seven years in fact. We always enjoy our stay there, sometimes stopping over, sometimes using it as a base for touring, sometimes just for the pleasure of being there.

The facilities are not state of the art, but they are spotlessly clean and perfectly adequate. The wardens on site are always dedicated and helpful, companionable and informative too.

I have really looked forward to this year’s visit. I even saved up my washing for my few days of chilling out at xxxxxxx. Except, I’m not exactly chilled out, because the laundry facilities are out of order, and have been, so I’m told, for some weeks now.

Overnight, there was a spate of illness in our campervan resulting in an urgent need for the bedding to be laundered. Alas, the facilities advertised in the site directory are not available necessitating the need to visit the dry cleaning establishment in town. An expensive visit, during which the proprietor told me that she has enjoyed many visits from folks ‘at the campsite’.

The tent campers, without drying facilities have a particular problem, one young lady hanging rain soaked clothing in the ladies’ changing area.

After cleaning up this morning, I showered …….no hairdryer! Not so bad for me as I have a spare travel one, but again the tent campers are at a disadvantage.

On investigation, it seems that there are many issues at  this site beyond the control of the wardens and about which the club has done very little, if anything. The situation is losing custom and portraying the club in a negative manner to non members. Perhaps the club no longer cares about the little, tucked away, quaint place as xxxxxxx?

I care. Very much so. Please pay attention and resolve these issues immediately as it is a disgraceful state of affairs indeed.
As I cannot seem to contact you about the issues outlined above, I'm posting you on the world wide web instead.






No comments: